Assessment and Support Planning

Prior to or on the first day of your service a full assessment of your needs will be carried out by one of our supervisors. The supervisors are qualified to level 3 NVQ and have vast experience in carrying out assessments and support planning.

You will be fully involved in the assessment and planning of your service to ensure that we are meeting your requirements, all assessments and support plans will be reviewed regularly by us and at your request if required.

Washing, bathing, dressing and undressing We can assist with washing, bathing, showering, dressing, undressing and choosing the right clothes.

Care of personal appearance Washing and grooming your hair, applying make up, painting nails, shaving, applying cosmetic creams and jewellery.

Assisting with mobility

All of our staff are trained to use mobility equipment including: portable or ceiling track hoists, standing hoists, slings, and various small aids such as: turntables, transfer boards, slide sheets, and handling belts. Your mobility will be continually monitored and reviewed, any change in need will be refered to an occupational therapist, for further assessment.

Assist with meals

We can assist you to prepare and cook a meal or we can fully prepare a meal for you.

We take into account your dietry requirements, preferences and needs.

We can also support with feeding if required.

Skin and pressure area care

We will work closely with the Community Nursing Team and follow their guidance to ensure that your skin is kept in as good a condition as possible.

Bladder and bowel incontinence

Your care assistants are able to help you manage the consequences of bladder and bowel incontinence, whether this is a rare or regular occurrence.