Cookies Policy

What is a “cookie”?

The primary use of the cookies is to collect data, provide accurate content and provide statistics from the way this website is used. These cookies help us understand how users are navigating on the website, what pages are browsed and what areas are mostly clicked on. This data allows us to improve the website and provide the users with a better browsing experience.

What cookies are in use on this website and how are they used?

Necessary cookies

There are necessary cookies in order to make our site work. These cookies enable core functionality such as security, network management, and accessibility. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browser settings to disable all cookies from this website and its external serving vendors. However, this may affect how the website functions.

Analytics cookies

We’d also like to set optional analytics cookies to help us improve this website by collecting and reporting on how website users use it. For the delivery of relevant and optimised advertising, we may also collect and measure user’s usage on the website to define custom audiences for recruitment or services. We won’t set optional cookies unless the user accept them via the Cookie plugin. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to accept the use of cookies, which will set a cookie on the user’s computer / device to remember their preferences.

This website uses tracking software to monitor its visitors to collect analytics cookies. This software is provided by Google Analytics and Facebook Pixel. The software will save a cookie to the user’s computer’s hard drive in order to track and monitor their engagement and usage of the website. The cookies collect information in a way that does not directly identify anyone and the tracking software aggregates the data before it is used.

A user can read Google’s privacy policy here for further information A user can also read Facebook’s privacy and data use business hub for further information

Other cookies may be stored to the user’s computer hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may reside longer.

This complies with recent legislation requirements and more specifically the General Data Protection Regulation 2016 and the Data Protection Act 2018. The legislation mandates that websites must obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s device.

Please note that third party cookies have their own privacy policy and cookie policy and we would therefore recommend that the website user read those policies.

All of the following cookies are currently in use on the website:


What information is gathered?

Most of the information that is gathered regards how the website is being used and browsed by its users. As mentioned previously, no personal information regarding website users is stored, saved, collected or further processed.

Consent for cookies

Any cookies in use on this website which are critical to its operation will not give the ability to opt out. If a user wishes to opt out of any third party non critical cookies, please refer to the following section.

How to opt out?

Website users may change their preferences for receiving certain cookie data via the site’s Cookies plugin located visibly on every page. Please note that if a user has accepted cookies at any point, these may already be on the machine.

Facebook also recommends a mechanism that users can opt out of the collection and use of information for ad targeting

How to delete the cookies that are stored on your machine?

If a website user wants to delete the cookies that are already on their computer, they should refer to the instructions for their file management software to locate the file or directory that stores cookies. They may also access them through your internet browser.

Mobile devices users

Please refer to the ICO’s page for more information about cookie policies: Please refer to the following page for general information about cookies and guidance on how to delete cookies that are stored on a user’s machine: Please refer to the following page for more information about Google Analytics:

Additional information about cookie policy

If a website user has any further question or queries with regards to this cookie policy, please get in touch with the person responsible for data protection at

Looking for Care? Contact Your Local Office

If you would like to talk to us regarding our care services, contact your local office on one of the below phone numbers or you can email us by clicking on the envelope icon relating to your location.

East Kent – Deal
West Kent – Ditton

Looking for a Career in Care? Contact Your Local Office for our Job Vacancies

Would you like to make a difference to the life of someone in your community and have a career in care that is rewarding and challenging? If the answer is yes, then we want to hear from you. Contact your local office below for more information.

East Kent – Deal
West Kent – Ditton