About Us - Lauriem Complete Care Ltd

High-Quality Home Care Services

Supporting South England for 15 Years

Lauriem Complete Care is a leading home care provider based in Kent offering both local authority and private care support. Our mission is to support you and your loved ones in every possible way, fostering independence while ensuring the highest quality of care. Whether you’ve never received care or need a little extra help, Lauriem are here to support.

Since we opened our doors, Lauriem Complete Care has provided a comprehensive range of services designed to help our service users live comfortably and independently in their own homes.

Our services include personal care, domestic assistance, live-in care, overnight care, respite care, companionship, convalescence, and palliative care. With our extensive experience, we tailor our services to meet the individual needs of each service users. Our team assists with personal hygiene, meal preparation, shopping, and even social outings, like enjoying a coffee in town.

For service users, we consider you part of our family, working closely with you to ensure you remain at the heart of your care decisions. We are committed to recognising and valuing everyone’s unique needs and preferences, empowering you to stay in control of your care journey. We take pride in our commitment to service excellence, aiming for our service users and their families to confidently recommend us.

Looking For Care In Your Home? Contact us

Our People

The strength of Lauriem lies in our dedicated team of experienced care professionals. Each team member is passionate about providing meaningful and valuable care, going beyond the basics to ensure quality in all we do.

Our care workers are fully vetted before joining the team and provide expert training, no matter their previous professional experience. We believe this is essential to ensure all colleagues meet the Hartwig golden standards. We take no shortcuts when it comes to care; the safety of our service users is of paramount concern to Lauriem, so we will work hard to make sure you have a care worker right for you.

Our Mission

To deliver exceptional and personalised care to our service users; enhancing their quality of life, independence, and dignity.

Our Objective

To deliver high-quality care that empowers our service users to maintain their independence and dignity while residing in their own homes.

Our Core Principles

Respect

Promoting respect and dignity through our services.

Transparency

Transparency and legal compliance in the management of our services.

Empower

Improving daily through teamwork, professionalism and motivation.

Safety

Ensuring the Health and Safety of our staff and service users.

Efficiency

Contributing to provision of an efficient but high quality service.

Environment

Encouraging respect for and the preservation of the environment.

Proud to be part of Clece Care Services

We are proudly part of Clece Group, one of Europe’s largest providers of social and support services. With a huge presence in Spain and Portugal, Clece employs 88,000 people and delivers healthcare, social care, cleaning, facilities, and education services to millions, setting a benchmark for quality and innovation. Our breadth of expertise makes us a trusted partner for both individuals and public organisations.

Clece Care Services is a leading UK essential services provider, operating across 100 locations with a workforce of 8,000 supporting over 12,000 service users. We proudly deliver high-quality, person-centred care and specialist support. Alongside being a leading care provider, Clece Care Services delivers facilities management, cleaning, and airport services across the UK, making us a trusted essential services partner. Clece Care Services champion sustainable, efficient, and socially responsible operations that generate lasting value for communities.

Contact us

Speak to your local team to talk through your needs and options.

About Lauriem Complete Care